S14 E8: Smells Like Money Podcast: Keeping Out What Doesn’t Belong

In this episode, Suzan Chin-Taylor sits down with Hye Jin Lee, P.E., the Public Works Director for the City of Chino, to explore how proactive sewer system management is transforming the city’s infrastructure and protecting its future. From mutual aid partnerships with the Inland Empire Utilities Agency (IEUA) to aggressive trenchless rehab strategies and innovative sewer lateral programs, Chino is leading by example in tackling infiltration and inflow (I&I) challenges head-on.

Hye Jin shares the city’s experience hosting a regional training event, how they’re addressing aging infrastructure with cost-effective cured-in-place pipe (CIPP) lining, and the unique steps they’ve taken to assume responsibility for customer-side sewer laterals. She also discusses Chino’s investment in CCTV inspections, capital planning, and how high groundwater levels impact system performance in Southern California.

This episode is full of practical insights for municipal leaders, engineers, and wastewater professionals looking to modernize systems and reduce the burden on treatment plants.

Host: Suzan Chin-Taylor   |   Guest: Hye Jin Lee

Listen on Spotify:

Watch on Youtube:

What You’ll Learn:

  • How the City of Chino leverages mutual aid programs and regional partnerships

  • Why trenchless technology is a game-changer for aging infrastructure

  • Chino’s strategy for managing I&I through lateral replacements and point repairs

  • How customer education plays into long-term system sustainability

  • The importance of proactive capital improvement planning using real-time inspection data

 

Mentioned in This Episode:

  • City of Chino: cityofchino.org
  • Inland Empire Utilities Agency (IEUA)
  • Chino Basin Watermaster

 

Contact Information:

Hye Jin Lee, Public Works Director

Websites: cityofchino.org

Email: hjlee@cityofchino.org

LinkedIn: https://www.linkedin.com/in/hye-jin-lee-ms-pe-6a07a322/

 

Conclusion:

The City of Chino is proving that forward-thinking leadership, regional collaboration, and smart investments in infrastructure can make a real impact. By prioritizing I&I reduction, implementing trenchless technologies, and taking responsibility for aging laterals, the city is not just solving today’s problems—but preventing tomorrow’s. Hye Jin Lee’s insight reminds us that true progress in public works comes from both innovation and intentional partnerships. Stay tuned for part two, where we dive into how Chino is turning wastewater into a valuable resource in a water-scarce region.

Until next time—keep growing, and keep it flowing. 💧

Subscribe and Follow:

Don’t forget to subscribe to the Smells Like Money Podcast for more insights and innovations in the wastewater industry. Follow us on creativeraven.com/podcast-episodes for updates and more episodes.

I hope you find this episode as informative and as exciting as we have.

Please let us know your thoughts about the episode!

Connect with Suzan Chin-Taylor, host of The DooDoo Diva’s Smells Like Money Podcast:

Website:    www.creativeraven.com | https://thetuitgroup.com/

LinkedIn:   https://www.linkedin.com/in/creativeraven/

Email:        raven@creativeraven.com

Telephone:  +1 760-217-8010

Listen and subscribe here to your favorite platform:

Apple PodcastGoogle PodcastCast BoxOvercastPocket CastsYouTubeSpotify

https://creativeraven.com/smells-like-money-podcast/

Subscribe to the Podcast:

https://creativeraven.com/smells-like-money-podcast/

Be a guest on our show:

https://calendly.com/thetuitgroup/be-a-podcast-guest

Check Out my NEW Digital Marketing E-Course & Coaching Program just for Wastewater Pros:

https://store.thetuitgroup.com/diy-digital-marketing-playbook-for-wastewater-pros