In this insightful episode, host Suzan Chin-Taylor sits down with customer-insights expert Patricia “Paty” Rubio, founder of Customers Fit. Paty reveals the hidden power behind understanding what your customers aren’t saying — and how silence can cost you business, opportunities, and long-term loyalty. From municipal utility providers

In this inspiring and insightful episode of the Smells Like Money Podcast, host Suzan Chin-Taylor continues her conversation with Dr. Farokh Kakar of Blue College to explore one powerful truth every water professional needs to hear: Everything is a project. From treatment plant operations to capital improvements,

In this episode, Suzan Chin-Taylor welcomes engineer, innovator, and educator Farokh Kakar for a powerful conversation about the rising cybersecurity threats facing water and wastewater utilities. Farokh shares her remarkable personal journey—from refugee life and overcoming barriers to becoming a PhD, professor, and founder of Blue College,

This episode dives into one of the most overlooked investment tools for creating reliable, tax-efficient income — Closed-End Funds (CEFs). Designed for those seeking financial independence, stability, and smarter cash flow, this conversation reveals how CEFs can help entrepreneurs, investors, and business owners generate consistent income while

In this powerful conclusion to a three-part series, host Suzan Chin-Taylor wraps up her insightful conversations with Dr. Heather Fenyk, exploring the intersection of environmental justice, water management, and community resilience. Together, they unpack the urgent need for equitable access to clean water and how upstream pollution,

In this episode, Suzan Chin-Taylor continues her conversation with Dr. Heather Fenyk, diving into the fascinating world of historic hydrology. Dr. Fenyk shares how uncovering old maps and tracing historic waterways provides critical insights for modern-day urban planning, stormwater management, and community resilience. Through innovative mapping, civic

In this episode of the DooDoo Divas Smells Like Money Podcast, host Suzan Chin-Taylor sits down with Dr. Heather Fenyk, lecturer at Rutgers University and founder of the Lower Raritan Watershed Partnership. Together, they explore how communities are tackling stormwater challenges, wastewater concerns, and watershed management through

In this episode of the Doodoo Diva’s Smells Like Money Podcast, we continue our conversation with John Soulliere, former Director of the Desert Hot Springs Water and Sanitation District. John takes us behind the scenes of a groundbreaking community project that transformed the way wastewater systems were

What happens when a small, economically disadvantaged city is faced with a $70 million infrastructure challenge? Do you give up—or do you get creative? In this inspiring episode of the Smells Like Money Podcast, host Suzan Chin-Taylor talks with John Soulliere, a former municipal leader who helped

What if one of the biggest threats to our sewer systems, public health, and city budgets was something we barely notice? In this episode, Suzan Chin-Taylor sits down with Eric DuPre to explore the surprising role of the manhole cover in inflow and infiltration (I&I) and sanitary