Solutions For Today’s Business Environment

Creative Raven is a full-service boutique marketing and business development firm, driven by passion for the mission of the wastewater management industry to improve the quality of life on our planet. We deliver a diverse range of marketing, creative production and consulting services to our small-to-mid-size clients, from one experienced source.

Are you a manufacturer or contractor serving the wastewater, water, or civil infrastructure markets?

Then you’ve come to the right place. Creating and implementing marketing or business development/expansion programs for these industry segments presents issues that are both unique and challenging. We have nearly two decades of experience developing time-proven innovative strategies and tools to help manufacturers, service providers and contractors who serve these vital markets achieve their goals.

Core Marketing and Business Development Solutions

The C3: Content = Credibility = Community Programs

There are lots of digital marketing firms out there, and many of them are very good, but they can only help You so far.

When you work in the field of infrastructure, you need a marketing partner that “gets” your technology, products and services.


Creative Raven is a group of creatives and consultants who have walked in your shoes, literally, for many miles we have one important thing in Common.

We specialized and dedicate our careers to working in the Water, Wastewater, Stormwater, Construction and Civil infrastructure Industry, most of us for a minimum of two decades.

We know exactly what it takes to develop and execute successful content marketing programs that resonate—and get results—in today’s competitive, virtual selling environment.

Building Bridges – Creating Win-Windows of Opportunity


We believe in doing well by doing good.

We’ve seen places right here in the United States, and on the other side of the globe, in need of serious attention to their water supply and wastewater sanitation needs. We’ve discovered that by doing what we do, we can make inroads into that need.

If you are interested in market expansion and entry to new markets such as India, we can help you understand and operate profitably in that country. You’ll make a profit, but just as important, you’ll make a difference. We fervently believe that when both our clients and those they serve have what they need, we all win.

Some Words From Our Clients

Suzan is a rare combination of passion and talent for creative expression and technical communication focused on infrastructure rehabilitation, in particular the trenchless industry applied to water and wastewater systems. Suzan and Creative Raven are definitely—in many ways—part of the solution!

John Rafferty, TRIC Tools

Suzan is a highly talented and creative individual with outstanding qualities both professionally and personally. Her and her team’s creative talent is far superior than others in the industry.

Tom Schmandt, Subeca

Creative Raven is very knowledgeable of construction practices and are effective communicators. Suzan and her team are enthusiastic and positive! This firm is pleasure to work with!

Mike Hoffmaster, Reline America

Highly recommend Suzan Chin and the team at Creative Raven. She is an excellent communicator, innovative, insightful and thorough. The firm is highly regarded in the industry, and wonderful people to work with. They helped our company get to the next level.

Jennifer Betz, Relining Technologies

If you are looking for a website design firm that will get you lots of compliments, Creative Raven is it! They will present your company to the world wide web as a top notch professional organization. People say to me all the time, Wow, your company looks very impressive.

Jon Gotchis, SCAVIN Equipment

Creative Raven was able to take an antiquated marketing model and bring it into a state-of-the-art concept that significantly improved my company’s image. This team is very talented and an asset to any company looking to improve their marketing strategy.

Jim Aanderud, Innerline Engineering

I have worked with Suzan and Creative Raven extensively, and would recommend her as an absolute professional within her field. The Creative Raven team is wonderfully creative, has a detailed understanding of the pipeline inspection industry, and possesses an absolute knowledge of how to properly and effectively market these products.

Adam Baker, Senior Manager / Pipeline Inspection Manufacturing

Our Proven Approach Produces Results


We take the time to really get to know you, your goals, strengths, challenges, target markets and buying habits


Because one size doesn’t fit all, we create sensible strategies to tailor solutions that align with your goals


Our team of creatives crafts imagery, messages and user experiences for optimum client engagement


Single project assistance to complete outsourced marketing or business development tasks


Wide range of services from a single vendor to streamline efforts, ensure brand consistency and messages

We’re Here to Help Your Business Soar to New Heights!

Creative Raven…where great marketing takes flight!